What the service does
We host an AI assistant that answers your users' questions from documentation you supply, and an SDK that puts it in your app. Answers are generated from your material only. The assistant can still be wrong, so do not use it for advice where being wrong is dangerous, and do not put anything in your knowledge base you would not want an end user shown.
Your account
You are responsible for what happens under your API keys, so keep live keys in your app and out of public repositories. You may not use the service to break the law, to send unsolicited messages, or to resell access to the assistant as a competing service.
Plans and billing
The free plan includes 50 live conversations a month. Paid plans are billed monthly in advance by Polar, which acts as merchant of record and issues your receipt. Cancel any time from the billing portal: your plan runs to the end of the period you paid for, then returns to free. We do not refund part-months, but write to us if something went wrong and we will sort it out.
When a monthly quota is used up, new conversations stop being answered. Questions that arrive are kept for you rather than lost. Test keys never count toward the quota and are subject to their own fair-use limit.
Your content
Your documentation and your users' conversations remain yours. We process them to run the service and for nothing else: no training of models on your content, no selling, no sharing beyond the sub-processors listed in the privacy policy. Delete an app and its data goes with it.
Availability and liability
The service is provided as is, without a guaranteed uptime. We depend on providers who can fail, and the SDK is written so that when support is unavailable your app keeps working. To the extent the law allows, our liability is limited to what you paid us in the twelve months before a claim, and we are not liable for indirect or consequential loss. Nothing here limits liability that cannot be limited.
Changes and ending
You can close your account at any time. We may change these terms, and will say so on this page with a new date; if a change materially affects a paid plan, we will email you before it applies. We may suspend an account that is breaking these terms or costing us disproportionate resources, and will tell you why.
Law and contact
Polish law applies. Questions go to support@react-native-support.com.